“My furnace broke down on a Friday evening and I called Valley after hours. I received a call back from a technician within 10 minutes. He explained the costs of weekend vs. regular time and we opted to wait until Monday for service. I got a call at 8 AM on Monday, and the technician showed up in 30 minutes as promised. He diagnosed the problem, explained it to me, and offered options with no pressure. The solution that I chose was carried out immediately and the furnace was back working before noon. John the tech was professional and courteous. I will call Valley again if needed.”
“Very thorough job. Took extra time to clean out the outside a/c unit and the furnace too. I appreciate that he was on time, early in fact, and that he called to let me know he was coming.
Explained what he was doing, politely efficient.”
“Our 75 gallon water heater was nearing the end of its life span. It was still working, but we began the process of looking for a new one. We were not in a major hurry, but it was something we needed to get done. I called Rhonda at Valley at 8:12 am to inquire as to a new one. At 8:40 am, two technicians were at the house to see what our requirements were, space available, etc. I was given a quote. I agreed, and at 10:35 am the technicians were back with a new water heater, and began the installation process. At 12:30 pm, they were finished and gone! We are not used to people working so fast! John and Jacob were great to work with, and as far as we can tell (with limited knowledge of water heater installation procedures), they did an outstanding job. Will use this company every time! Thanks to Rhonda, John, and Jacob!”
“Valley Heating was recommended to me 17 years ago when i moved to this area and i have used them ever since. Excellent technicians, great response time, reasonable prices. Everything you need for peace of mind regarding your home’s heating and cooling system.”