Archives: Reviews
“John thoroughly checked both my furnace and heat pump to make sure both units were working properly both together and individually. He also gave me some suggestions for equalizing the temperature between the first & second stories. He answered all my questions and addressed all my concerns. Thanks for great friendly service John, we appreciate it!”
“We are very happy with our timely furnace repair and John was very courteous!”
“My furnace broke down on a Friday evening and I called Valley after hours. I received a call back from a technician within 10 minutes. He explained the costs of weekend vs. regular time and we opted to wait until Monday for service. I got a call at 8 AM on Monday, and the technician showed up in 30 minutes as promised. He diagnosed the problem, explained it to me, and offered options with no pressure. The solution that I chose was carried out immediately and the furnace was back working before noon. John the tech was professional and courteous. I will call Valley again if needed.”
“Very thorough job. Took extra time to clean out the outside a/c unit and the furnace too. I appreciate that he was on time, early in fact, and that he called to let me know he was coming.
Explained what he was doing, politely efficient.”
“Our 75 gallon water heater was nearing the end of its life span. It was still working, but we began the process of looking for a new one. We were not in a major hurry, but it was something we needed to get done. I called Rhonda at Valley at 8:12 am to inquire as to a new one. At 8:40 am, two technicians were at the house to see what our requirements were, space available, etc. I was given a quote. I agreed, and at 10:35 am the technicians were back with a new water heater, and began the installation process. At 12:30 pm, they were finished and gone! We are not used to people working so fast! John and Jacob were great to work with, and as far as we can tell (with limited knowledge of water heater installation procedures), they did an outstanding job. Will use this company every time! Thanks to Rhonda, John, and Jacob!”
“Don was very knowledgeable. explained clearly what was going on with the furnace. Very nice to work with. Great service!”
“Valley Heating was recommended to me 17 years ago when i moved to this area and i have used them ever since. Excellent technicians, great response time, reasonable prices. Everything you need for peace of mind regarding your home’s heating and cooling system.”
“Valley Heating & Air Conditioning’s “Comfort Club” gives us peace of mind with the upcoming season!”
“Very polite. Completed service of air conditioning units efficiently and thoroughly.”
“Both John and Jacob were professional and knowledgable. John provided additional info for better maintenance and comfort.”
“Valley Heating & Air Conditioning has been my HVAC company for decades! They are always reliable, conscientious, and friendly! Whether I need routine maintenance, repair, or replacement, they’re always there for me.”
“Always a great customer experience and quality people that service my equipment. The tech who regularly visits, John, is great at explaining things and making sure I understand what he’s doing.”
Jeff & John were very professional and well trained. The many times we have used their services, their work is always top notch. Would definitely recommended them at anytime. Many, thanks to Valley Heating & Air Conditioning.
“Valley Heating & Air Conditioning’s repair man found the problem with our air conditioner quickly and was able to fix it efficiently and effectively. Checked everything over and also cleaned the unit. Excellent job.”
“Guys did a great job! Very efficient.”
“I’ve been using Valley Heating and Air Conditioning for my home and business over the past 5 years. They are always on time, have fair pricing, are there for an emergency in an hour, and provide excellent work and customer service!”
“Great job! They were polite and completed their work quickly.”
“Service techs are very capable. They explain things with the amount of detail that you understand the issue and offer meaningful advice and helpful suggestions.”
“Employee was respectful, answered questions taking his time. Employee was pleasant very professional. Excellent highly recommended.”
“I appreciate when you have an issue, Valley comes the same day! John, the service tech, is an absolute professional and is great to deal with.”